Enhancing Food Safety Training: Understanding Knowledge Retention in Retail Handlers

In alignment with the Retail Food Safety Regulatory Association Collaborative’s efforts to enhance food safety in restaurants and other retail food establishments, the National Environmental Health Association (NEHA) has partnered with the National Restaurant Association (NRA) to assess knowledge retention among retail food handlers who have taken food safety training. The results of this study will help make food safety training more inclusive and effective.

You Can Help

We need as many retail food handlers as possible to take our Knowledge Retention Survey. If you work with retail food handlers, whether you are an operator, manager, auditor, or part of a regulatory program, you can distribute our fliers to the food handlers you work with to invite them to take the survey.

Our flyer is available in both English and Spanish:

You can also help by connecting us with those in your networks who work with retail food handlers. Click here to create a pre-written email (click here to generate an email in Spanish) or copy and paste the sample email text below to share with those in your networks who can help us get the word out.

Complete the Survey

If you are a retail food handler or have completed retail food safety training within the last 5 years, you are invited to take the survey. Your insights are invaluable.

The Food Handler Knowledge Retention Survey is anonymous and available in both English and Spanish. As a token of appreciation, participants stand a chance to win one of eight $250 Visa gift cards upon survey completion.

A heartfelt thank you in advance for contributing to our mission of enhancing food safety training and resources for food handlers. Together, we are working towards a safer and more informed food industry.


Sample Email Text


Subject: Help us improve food handler training


The National Environmental Health Association and the National Restaurant Association want to make food safety training more inclusive and effective. To start, they are assessing how well retail food handlers who have received food safety training remember what they have learned.

You Can Help

They need as many retail food handlers as possible to take their Food Handler Knowledge Retention Survey. You can help by getting the word out. Share the attached flyer with retail food handlers or others who work with them to invite them to participate.

Everyone who completes a survey has a chance to win one of eight $250 Visa gift cards!

All information collected as part of this survey is anonymous. The survey is available in both English and Spanish.

Thank you,

Your Name




Asunto: Ayúdenos a mejorar la formación de los trabajadores de alimentos


La National Environmental Health Association y la National Restaurant Association quieren hacer que la formación en seguridad alimentaria sea más inclusiva y eficaz. Para empezar, están evaluando en qué medida los trabajadores de alimentos que han recibido formación sobre seguridad alimentaria recuerden lo que han aprendido.

Usted puede ayudar

Necesitan que el mayor número posible de trabajadores de alimentos realice su Encuesta sobre la retención de conocimientos de los trabajadores de alimentos. Usted puede ayudar invitando a sus empleados a realizar la encuesta. Imprima el folleto adjunto y cuélguelo en su trastienda o sala de descanso, o entrégueselo directamente a sus trabajadores de alimentos.

¡Todas las personas que completen la encuesta tendrán la oportunidad de ganar una de las ocho tarjetas de regalo Visa de $250!

Toda la información recabada en esta encuesta es anónima. La encuesta está disponible tanto en inglés como en español.


Su Nombre



This survey is supported by the Food and Drug Administration (FDA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award [FAIN] totaling $500,000 with 100 percent funded by FDA/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by FDA/HHS, or the U.S. Government.